As of March 2019, 89.52% of our patients gave us a five star rating!
“I was very pleased with my visit this week 🙂 The staff was very friendly and they did a great job getting me settled with a frame and sunglasses! Rhonda Hochstetler was a great help and she is very friendly!” Allison
“We have been patients at Nappanee Family Eyecare for many years and are always treated with the most courtesy and respect. We especially love Renee and her ability to help select glasses and adjust them perfectly!” Kaden
“Excellent care, from appointment, to detailed exam, and frame and lens selection. Detailed explanations where needed, friendly and personable top to bottom.” James
“I always recommend Nappanee Family Eyecare to others. Their friendly and professional service can’t be matched.” Dacia
“Outstanding customer service, prompt, and very knowledgeable. Doc Nate truly cares, would never consider going anywhere else.” Jeremy
“This was my first time using this office and I am so glad that I chose them. They are so friendly and knowledgeable. I would recommend this office to anyone.” Susan
“This was our first visit, and after today we will make this our family eye doctor. The entire staff was amazing. I took my 12 year old for her first eye appointment ever, from the front desk to the doctors and the lady helping find the right glasses for a middle schooler, who didn’t want glasses, was amazing. They spoke to her like she was a human and ask her thoughts and feelings. She walked out feeling confident and ok about getting glasses.” Emily
“I was so encouraged when I called to make an appointment. The person who answered the phone was so friendly, so easy to understand. With it being my first visit she said it would take a few minutes to set me up. She made me feel like she was really happy to help me. I was able to get an appointment right away. Absolutely everyone was so friendly and helpful the day of my appointment. I was dreading making an appointment anywhere, putting it off for months and months. When I heard from 4 of my coworkers about your office and how happy they are with you I decided to call. I’m blown away by the fantastic customer service from the entire staff. I’m so thankful I called!” Mary
“First time here! Overall great experience. I had to wait awhile for the Dr due to him helping another patient, but he came in and was very apologetic. I understand this sometimes happens! Overall 5 * Office! Will definitely be back.” Mary
“Everyone was professional and helpful.” Todd
“Hands down the best in Nappanee! Very friendly staff and very helpful with my selection.” Christial
“Thank you for making my first visit wonderful.” Tracey
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